Privacy Policy

1. Data Controller

For the purposes of the Personal Data Protection Act (PDPA), the data controller responsible for the collection and use of personal data is:

Muay Thai Island Co. Ltd
91/7 Village No. 1
Koh Phangan Subdistrict
Koh Phangan District
Surat Thani Province 84280
Thailand
Email: info@muaythaisland.com

Depending on the type of service booked through the platform, Muaythaisland.com may act as either:

• Data Controller, when we provide services directly through our platform.
• Data Processor, when we process personal data on behalf of partner service providers such as gyms or event organizers.

2. Information We Collect

We may collect several types of information when you use our website or services.

Personal Information

Name, email address, phone number, nationality, booking or order details, messages or inquiries submitted through the website.

Transaction Information

Booking records, ticket or voucher information, order history, transaction references, settlement records related to platform transactions. Payment details are processed directly by licensed third-party payment service providers. Muaythaisland.com does not store full payment card details.

Technical and Usage Information

IP address, browser type, device type, operating system, pages visited, time spent on pages, website usage data. This information may be collected through cookies or analytics tools.

3. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• Processing bookings, tickets, and vouchers, including sending confirmations.
• Communicating booking-related information and responding to support inquiries.
• Facilitating services provided by partner gyms, event organizers, and other service providers.
• Improving website functionality and user experience.
• Conducting marketing activities where permitted or where you have given consent.
• Preventing fraud and maintaining transaction logs.
• Complying with legal obligations under Thai law.

4. Legal Basis for Processing

Under the PDPA, we process your personal data on the following legal bases:

• Performance of a contract: to fulfill your bookings and service requests.
• Legal obligation: to comply with applicable laws and regulations.
• Legitimate interests: to improve our services, prevent fraud, and maintain security.
• Consent: for marketing communications and other purposes where your consent is required.

You may withdraw your consent at any time.

5. Sharing of Personal Data

We do not sell or rent your personal data. We may share your information with:

• Partner service providers (such as gyms and event organizers) for booking fulfillment.
• Payment service providers for processing transactions.
• Trusted service providers (hosting, cloud, analytics, security, and support services).
• Legal authorities when required by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how visitors interact with our website, and improve performance. You may disable cookies through your browser settings, but some website features may not function correctly.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including:

• Service delivery and booking fulfillment.
• Accounting and tax compliance.
• Dispute resolution and fraud prevention.
• Regulatory compliance.

When personal data is no longer required, it is securely deleted or anonymized.

8. Data Protection and Security

We implement reasonable technical and organizational measures to protect your personal data, including secure servers, access controls, and system monitoring. However, no system can be guaranteed to be completely secure.

9. Your Rights Under the Thai PDPA

You have the right to:

• Access and request a copy of your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Request restriction of processing.
• Object to certain types of processing.
• Request data portability.
• Withdraw consent at any time.

To exercise your rights, please contact us at info@muaythaisland.com.

You also have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) if you believe your data has been mishandled.

10. International Visitors

As we welcome visitors from around the world, please note that your data may be transferred to and processed in Thailand, where data protection laws may differ from those in your home country.

11. Third-Party Websites

Our website may contain links to third-party websites. Muaythaisland.com is not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Muay Thai Island Co. Ltd
91/7 Village No. 1
Koh Phangan Subdistrict
Koh Phangan District
Surat Thani Province 84280
Thailand
Email: info@muaythaisland.com